Surely you have heard about the controversial discussions about this. Reviews are important to judge the good from the bad eggs. But today I would like to tell you about posting Google Reviews and Facebook Comments in the heat of the moment.
If you'd like that, please read on!
At the beginning of this month I received this customer testimonial which gave us a nice pat on the back:
On Valentines Day this month, very appropriately, we received a nice review from Bruce here in Clearwater, who had just had his home cleaned by us.
He was so pleased with our service that he asked us to come back in fall for repeated pressure cleaning that he could schedule and not think about again for one whole year. This is what he said:
Accommodating, professional and amazing service = Happiness!
Spreading the good news is what I like. Here is a very nice review from our customer Terri and I wanted to share it with you:
I am very happy to announce, that our customers not only pay us on-time but also leave their feedback to make our day!
We have around 200 written testimonials on file and that is only from those customers, who took the time to write their thoughts down. To all of you a heartfelt THANK YOU for your kind words and encouragement! This is the "energy" that drives us to be the best we can.
Then there are several hundreds of customers, who told us in person, how happy they were with our services. So, all in all, we feel appreciated for what we do and will try to excel in our performance and quality of service for you.
Enough said. Here it is, 10 randomly picked customer reviews, straight from the horse´s mouth:
Positive ratings and reviews on Google help small businesses like us to grow by gaining the trust of people looking for a pressure- and softwashing company on Google.
We played around to see how easy it is to place a review on Google and broke it down into 4 easy steps:
The following is what you should see after the above Step 2*:
When you scroll down the page your will see the above text "Write a Review". When you click on this field you will be taken to a a window that allows you to rate us and to enter a review.
Below you can see a recent review we received from Adrian:
With this "hint" we hope to receive a lot of love from our customers and will reward any customer review with a 10 % discount on your next service.
In case you need help with writing a review, please call us and we are happy to help!
Cell: (727) 565-8722
If you are - for any reason -not happy with the service you received, we like to ask you to give us a chance to correct it before you post a negative feedback on Google. Once the review is posted, it will stay on the Internet forever. Instead, please feel free to call us or send an email to the owner with your complaints so we can take care of it immediately and to your full satisfaction. Thank you!
I wanted to officially say “Thank you” to the customers who took the time and wrote a review about us. It means a lot to me.
Reviews are important for smaller businesses like mine and help to increase credibility in our service. While I can say, that my company does an excellent service, it´s when a customer says it, the statement becomes much more authentic.
Customer satisfaction is our #1 goal and most important. We have now some 35 written customer testimonials on our website, a dozen or so on Thumbtack and other places and many, many more that were verbally expressed to us in person.
I´d like to encourage you to participate and leave your review on any one of the platforms below. Short and sweet or long and elaborate, say what you want and show us some love.
Here is how:
Thanks a lot to Gail for her friendly review! We sure were happy to help her out on Saturday, and hope she enjoyed her weekend even more, with that freshly cleaned tile roof. It often makes the world of a difference!
For more information on how we clean roofs and also some tips on how to go about it yourself, please click on the links below.
If you´d like a FREE Quote from us, please click on that link or call (813) 991-7243!
This week, Frank sent us his review after receiving his invoice and we gladly take you up on this point, Frank! We should definitely have every technician carry plenty of business cards. We surely don´t want to miss out on anybody else´s referrals!
We´re glad that the service was more than he had expected and can do the same for anyone reading this ;-)
Just send in a request for a FREE QUOTE.
This nice review was received yesterday on November 18, 2015 and we love it. Thank you Carol, it was a pleasure!
You can read many customer reviews on our page TESTIMONIALS.
With every invoice we send to our customers, we also ask them to judge our work. Every feedback is appreciated but I have to say: We only get good reviews and are proud of it.
Like this very recent one from Ed: Short and sweet, but says it all. Thanks, Ed! Or from Janice. That was last week and made us happy: Thank you, Janice!
And another one from one of our German customers here in the Tampa Bay area.
It´s always a pleasure, Wiebke! :-)
We would like to encourage you to rate our work next time you receive an invoice and are looking forward to more of those happy words coming our way! ;-)
Office: (813) 991-7243
We arrived at this house in Wimauma last week and - as you can see - the tiled roof was in urgent need of cleaning: Lot´s of black algae covered the roof and impaired its curb appeal.
There was a lot of roof to clean and our technicians got busy, applying the detergent for a thorough softwash. Here is what it looked like after the tiles were rinsed: Beautiful!
When we were done, the house looked beautiful and aesthetic again, with great curb appeal.
Clean spaces & happy customers everywhere, after our Softwash & free driveway cleaning special athe beginning of the month. Some of the photos are shown here:
After the roof was clean, we cleaned the driveway as well - for FREE!
The customer of this property was very pleased with what we did and gave us this review:
"Fast scheduling, great courteous service, and great price. I had used DPI to pressure wash the entire exterior of my house as well as the driveway and sidewalks. They cleaned up about 5 years of neglect from the previous owners. The house and property looks brand new!"
We also received this really nice review from another customer (no pictures included):
The staff was great. They were on time and very thorough with their work. The scheduling and set up was the easiest ever. Mauricio came to the site for to bid the estimate. The communication before the cleaning was perfect. The follow-up / inspection of the work afterwards demonstrated how professional of a business Mauricio runs. Thanks for taking care of our building."
Commercial Pressure Washing
Another, very different job, was done during the night for one of our commercial customers: We pressure cleaned the whole gas-station from top to bottom, including the car wash, pumps, driveway, sidewalks and dumpster! See all the photos below...
I have to brag a little bit here, because we do get really good reviews, you know!? Here is one from John, who is the President of a Homeowner Association here in Clearwater. He says:
Mauricio, thank you so much for coming out to complete the pressure washing job at the Villas of Sunset Grove this past weekend. Even though it was raining off and on that day, you stayed to finish the job and it looks fantastic! We couldn't be more pleased with the outcome. Our curbs look brand new and add a nice touch to our community. Thank you again for your excellent service and we look forward to using your services again!
Thank you, John, we appreciate you taking the time to let us know how you feel about our work and it means a lot to us!
Read here what other customers are saying about us. You can also write your own review on our brandnew BBB Review page. That, by the way, would be awesome!
Call me at (813) 991-7243 if you like what you read and get a FREE quote or to arrange a time for us to come by and get your property looking like new, too!
Office: (813) 991-7243
Cell: (727) 565-8722
We are very happy, to have received so much positive feedback, especially recently, that I thought, I should share it with you. Here they are, straight from the horse's mouth, figuratively speaking ;-)
These people recently gave us 10 out of 10 when asked, how likely they were, to refer our work:
Love the professionalism!
"They did a great job. Thanks!"
Very professional, efficient and polite!
Interested? You can read lots more here.
We have so many customer testimonials here on our website page "Testimonials" and regularly add more on a weekly base. Find out for yourself, what others have to say about us.
Love to hear from you :-)
Cell: (727) 565-8722
We would like to say a heartfelt "Thank you" for your kind validations of our work and grab the opportunity to publish some of these encouraging testimonials for your reading pleasure.
Hope you like them, too!
"You guys are so professional and polite!
When people do an online search for “Pressure Washing Business in Clearwater” what do they find? Well, they find us. But also other companies, competing for your business. I just went online and checked out our ranking on Google and here is what I found:
After one paid ad right on top, then one Yahoo! page listing all sorts of different companies and one website selling pressure washing equipment, my website is the first real company website, offering pressure washing in Clearwater. We rank on No. 4, which is a very good result for an organic search like this (= a natural search by typing in keywords opposed to paying Google to show your ad on the top of the search results).
One of the reasons we rank so well is, that we only work with nice people! No, really, I mean it! Our team is hand-picked. Customers appreciate that. We like a pleasant work-atmosphere for ourselves and therefore only take professionals on board who share the same standards. Mutual trust and a friendly disposition are a good base to get started and a qualification to work for our customers.
Pressure washing Clearwater (and beyond!) is what we do!
Call now to schedule an appointment 24/7 Toll-Free 1-888-224-1993 . Our friendly receptionist will make sure that you are well taken care of!
Ella May + Luna Marie + Amelie Rose Munoz:
We like to help our Dad to promote his pressure washing and window cleaning business in Clearwater and Tampa Bay. Hope you enjoy this blog ;-).
Charlotta Munoz + kids